Effective Date: 2025
Welcome to issy.store. By accessing or using our website (https://issy.store), you agree to be bound by the terms and conditions outlined below. These Terms govern your use of our services, products, and content. If you do not agree, please do not use the site.
issy.store is an online retailer and marketplace offering a curated range of fashion, beauty, lifestyle, and household items. Our products are sourced from third-party global suppliers and shipped directly to our customers.
All product images and descriptions are provided by our suppliers and are displayed for illustrative purposes only.
Prices and availability are subject to change without notice.
In rare cases, products may become unavailable after your order is placed. If this occurs, you will be notified and refunded promptly.
We offer shipping throughout South Africa and selected international countries.
Estimated delivery times range from 10 to 45 business days, depending on the supplier, location, and method chosen.
Multiple items in one order may ship separately.
Shipping delays may occur due to customs, postal services, or unforeseen circumstances.
Please note: issy.store does not guarantee exact delivery dates and is not liable for courier or customs delays.
Orders shipped internationally (including to South Africa) may be subject to import duties, VAT, or customs fees.
These charges are the responsibility of the customer and are not included in the product or shipping price.
issy.store is not responsible for any delays caused by customs processes.
Orders are processed within 2–5 business days.
A confirmation email with tracking details will be sent once your item ships.
Orders cannot be canceled once processed.
We accept returns only for defective, damaged, or incorrect items within 7 days of receipt.
To qualify for a return or refund, you must provide photo proof and notify us at accounts@issy.store
Items must be unused and in their original condition.
Refunds will be issued to the original payment method once the issue is verified.
Buyer’s remorse, incorrect sizing, or delays in shipping do not qualify for free returns or refunds.
You agree not to use issy.store for any unlawful or harmful purposes.
You may not use our site to distribute spam, viruses, or malicious content.
All website content including logos, images, text, and branding belongs to issy.store or its content providers.
You may not copy, reproduce, or distribute content without prior written consent.
issy.store is not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.
Our liability is limited to the value of the item purchased.
We respect your privacy and are committed to protecting your personal data. Please review our Privacy Policy for more details on how your information is collected and used.
issy.store reserves the right to update these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting.
For any questions regarding these Terms or your order, please contact us:
📧 Email: accounts@issy.store
